Effective Workplace Communication using NLP

TGS-2024049951

Course Duration

14 hours (2 full days)

Training Format

Live, in-person

Mode of Assessment

Practical

Who Should Attend

If you are a working professional or leader who interacts with colleagues, stakeholders or clients at work and want to engage more effectively with them, this is the course for you. 

Course Overview


Effective Workplace Communication offers you science-based communication techniques to engage with a wide range of audiences, read people quickly and implement adjustments that narrow the gap of differences.


This is a hands-on, experiential learning programme that offers application-based practice and brain-based learning. 

You will be introduced to Multi-Intelligence Neuro-Linguistic Programming (MI-NLP). Developed by Mind Transformations, MI-NLP seamlessly integrates scientifically-validated adult development frameworks to produce ecological and lasting improvements in mental, emotional and physical dimensions. 

Course Objectives


You will be equipped with the skills for verbal and non-verbal communication, calibrate rapport, as well as NLP (Neuro-Linguistic Programming) techniques for creating clear lines of communication. 


Pick up unspoken cues and decode people’s communication styles within a 5-minute conversation, and expand your communication flexibility to enhance first impressions and deepen connection with others. 


The knowledge and practice you gain from the course will empower you to communicate with clarity and impact, and narrow the gap between “best intentions vs impression” perceived by others in a professional setting.

Course Outline


  • Apply effective communication techniques for formal and informal settings
  • Implement adjustments to communication styles to engage with different audiences
  • Apply interpersonal communication principles and tools to overcome barriers to communication at the workplace
  • Use effective communication techniques to establish clarity in communication
  • Demonstrate effective communication with effectual interpretation of information received

Trainers

Joseph Chng

Joseph Ch'ng

Joseph is an NLP & ICI Coach Trainer with 10 years of business leadership experience. He has certified over 300 practitioners in professional coaching, people skills, and profiling.


He specialises in applying NLP with multiple disciplines, including systems thinking, experiential learning, the Enneagram, Polarity Thinking, Agile, and Tai Chi.

Joseph’s clients include Boston Consulting Group, Hilti, BNP Paribas, Tapestry, F5 Networks, Changi Hospital Group, SGX, Pulau Sambu, EDB, and GovTech.

Certification


Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). 

Certificate of Completion from Mind Transformations

  • Upon meeting at least 100% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Mind Transformations.

Additional Details


The course will be conducted in English.

  • Be able to speak, listen, read and write English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 6
  • Basic IT proficiency that extends to the use of the internet, email, Microsoft Word, Google Forms or its equivalent software

Course Schedule

Next run:

11 Jan to 12 Jan 2025 

Venue: 

Singapore Polytechnic Graduates' Guild

1010 Dover Rd

Singapore 139658

Course Fee

Course Fee and Government Subsidies

Header

Individual Sponsored Trainee

Company Sponsored Trainee

Cell
Cell

Non-SME 

SME

Full Course Fee (For foreigners and those not eligible for subsidies)

$1,100

$1,100

$1,100

For Singapore Citizens aged 39 years and below

And


For all Singapore Permanent Residents 

(The minimum age for individual sponsored trainees is 21 years)

$550

$550

$550

For Singapore Citizens aged 40 years and above

$330

$330

$330

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents 

  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency

  • Mind Transformations reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria

  • Singapore Citizens or Singapore Permanent Residents 

  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency

  • Mind Transformations reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria

Remarks:

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA:

  • Not all courses are eligible for PSEA funding.
  • To check the Post-Secondary Education Account (PSEA) eligibility for this course, visit: MySkillsFuture website (TGS-2024049951) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify PSEA eligibility. 
  • If “PSEA” is listed under keyword tags, the course is eligible for PSEA. 
  • If “PSEA” is not listed under keyword tags, the course is ineligible for PSEA.

Absentee Payroll (AP) Funding:

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.

  • AP funding will be computed based on the actual number of training hours attended by the trainee.

Terms & Conditions apply. Mind Transformations reserves the right to make changes or improvements to the programmes described without prior notice.

Registration fee ($50) applies. Other miscellaneous fees, defined in the Learner Policy, may be applicable.

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Effective Workplace Communication using NLP
TGS-2024049951

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